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        SHARON MANN
              
                  
 
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Shopping Cart Troubleshooting

   
      About Our Shopping Cart
      Like most shopping carts, our cart requires the use of "Cookies".  Cookies are small bits of 
      information used for keeping track of the products you are putting in your cart. There is No 
      personal identifiable information being gathered by our site. Only the information you submit 
      during the checkout process is being forwarded to our site. If when trying to add a product 
      to your shopping cart you receive either a blank screen or a Microsoft OLE DB error, it is 
      usually due to your computer being set to "Block All Cookies"  Most shopping carts will not
      function properly with this setting. However, if your web browser is set to it's default setting, 
      you should have no problems using this cart. The following paragraph will walk you through a 
      simple procedure for resetting your browser to the proper settings. Note: Your browser can 
      easily be returned to your current setting if you should desire.

      Enabling default settings:
      1. Go to the top of your browser and click on "Tools" and then "Internet Options"
      2. Click on the "Security" tab.  Make sure the security level for the zone is set to the 
          "Medium" setting. or "default" setting.
      3. Now click on the "Privacy" tab. Make sure the setting is set to "Medium" (default) or 
          the Medium High setting.  Click "OK"  

          The shopping cart should now function properly. 
        * If your shopping cart is still not working properly, please report it to our office by calling toll free:
          1-800-672-8729 or email us at
sales@sharonmann.com  

        

 

 

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